According to Herzberg's Two-Factor Theory, dissatisfaction at work arises from...

Herzberg's Two-Factor Theory distinguishes between two categories of factors that impact workplace satisfaction: hygiene factors and motivating factors. According to the theory, dissatisfaction at work is primarily linked to hygiene factors, which are the basic elements necessary to maintain a level of satisfaction in the workplace. These include aspects such as salary, company policies, working conditions, and job security. If these hygiene factors are inadequate or not met, employees are likely to feel dissatisfied.

Motivating factors, on the other hand, are related to job satisfaction and include elements such as recognition, responsibility, and opportunities for personal growth. While these factors enhance an employee’s job satisfaction and motivation, their absence does not necessarily lead to dissatisfaction. Therefore, focusing on improving hygiene factors is crucial for organizations seeking to reduce employee dissatisfaction and create a more positive work environment.